Privacy Policy

SS99's Privacy Policy — Your data is our responsibility

SS99 is fully committed to protecting your personal information. This privacy policy explains what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

We use your information How We Protect It

A quick overview of the steps we take to protect your privacy on SS99.

SSL Encryption

All your data is protected with 256-bit SSL encryption. No third party can view or intercept your information in transit.

Secure Data Storage

Your personal information is stored on secure servers. Our data centers are maintained with regular security audits and firewall protection.

Disclosure Controls

SS99 never sells your data. It is used only where required by law or necessary to operate the service.

User Privacy

Your gaming history, financial transactions, and personal information are completely confidential. Only authorized staff may access them on a strictly limited basis.

KYC Verification Protection

Identity verification documents (NID, passport) are stored with the highest level of security and securely deleted once processing is complete.

Cookie Controls

SS99 uses cookies to improve service quality. You can update your cookie preferences in your browser settings at any time.

01 What Information We Collect

When you create an account and use our services on SS99, we collect certain personal information. This is done solely to provide you with the best possible service and to ensure platform security. We never collect information that isn't necessary.

Data Type Example Time of Collection
Identity Information Name, date of birth, national ID number At the time of registration and KYC verification
Contact Information Email address, mobile number During account registration
Financial Information Mobile banking number, bank account details During deposits and withdrawals
Technical Information IP address, device type, browser information At the Time of Platform Access
Usage Data Gaming history, betting logs, login times During Platform Use

SS99 never stores your password in plain text. All passwords are secured with strong hashing algorithms, meaning even our staff cannot view your password.

02 Purpose of Data Use

SS99 uses the information we collect for specific purposes outlined below. Where your consent is required before using your data for any purpose, we will notify you separately.

  • Account Management: To create and manage your account and verify your identity.
  • Financial Transactions: To process deposits, withdrawals, and bonuses.
  • Customer Service: To resolve issues and provide customer support.
  • Security Assurance: To prevent fraud, money laundering, and other illegal activity.
  • Legal Obligations: To fulfill requirements from licensing authorities and law enforcement agencies.
  • Service Improvement: Analytics to improve platform experience and features.
  • Promotional Communications: Offers and updates are sent only with your consent.

SS99 never sells your data to advertisers or third parties. Your trust and the highest level of data protection are at the core of our privacy policy.

03 Data Storage & Security Measures

SS99 uses industry-leading technology and practices to protect your data. Our security framework is regularly audited by independent third parties.

  • All data transmissions are secured with 256-bit TLS/SSL encryption.
  • Server data is stored with AES-256 encryption.
  • Only authorized personnel are granted limited access, and their activities are logged.
  • 24/7 security monitoring and firewall protection are active across our data centers.
  • Regular penetration testing and vulnerability assessments are conducted.
  • Data is backed up regularly and a disaster recovery plan is in place.

SS99's security measures comply with international PCI DSS standards. Your financial information is stored with the highest level of protection.

Regarding data retention, ss99 does not retain any information beyond what is necessary. Following account closure, certain data may be kept for up to 5 years as required by law, after which it is securely deleted.

04 Data Disclosure & Sharing

SS99 never sells your personal information to third parties. However, your data may be shared in the following limited circumstances:

  • Payment Processor: Limited data is shared with trusted payment gateways to process transactions.
  • Law Enforcement Agencies: Information may be disclosed in accordance with a court order or government directive.
  • Licensing Authority: Certain information must be submitted to regulatory bodies to maintain our gaming license.
  • Fraud Prevention: Your information may be shared with authorized agencies for AML/KYC verification purposes.

SS99 never sells or rents your personal information to advertising agencies, data brokers, or any third party for commercial purposes.

05 Cookie Policy

SS99 uses cookies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored in your browser.

  • Essential Cookies: Required for login sessions, security, and core features. Disabling these may cause the platform to not function properly.
  • Performance Cookies: Used for platform usage analysis and improvement.
  • Functionality Cookies: To remember your preferences, such as your chosen language.
  • Marketing Cookies: Used only with your consent.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

06 Your Rights

Under SS99's privacy policy, you have certain fundamental rights. We respect these rights and are ready to assist with any request.

Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You may request a correction if any of your information is inaccurate.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Object to Processing

You may object to the use of your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a structured, portable format.

Right to Restrict Processing

You may request that the processing of your data be restricted in certain circumstances.

To exercise any of the rights above, please contact SS99 Support. We are obligated to respond to your request within 30 days.

07 Third-Party Services & Links

SS99 works with trusted third-party services to keep the platform running smoothly. These services help improve your experience and maintain security.

  • Payment Gateway: bKash, Nagad, Rocket, and banking service providers follow their own privacy policies.
  • Game Providers: Third-party game studios maintain their own independent security standards.
  • Analytics Services: Anonymized data is used for platform usage analysis.

These third-party services operate under their own privacy policies, which are outside SS99's control. SS99 only works with trusted, verified service providers, and all agreements include data protection clauses.

08 Children's Privacy

SS99 is strictly for individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

It is strictly prohibited for any minor to create an SS99 account. If we become aware that a minor has provided us with their information, we will immediately delete that data and close the account.

If you believe your child has created an SS99 account, please contact our support team immediately. We will take prompt action.

09 Privacy Policy Updates

SS99 may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or via an in-platform notification.

  • The date of any changes will be noted in the "Last Updated" section at the top of the page.
  • For major changes, users will be notified at least 30 days before they take effect.
  • Continued use of ss99 after any changes will be considered acceptance of the updated policy.
  • Previous versions of the policy are available upon request.

We recommend checking this page regularly to stay up to date with the latest version of our privacy policy.

10 Contact Us

If you have any questions, concerns, or complaints regarding our privacy policy, please contact our dedicated privacy team. We are ready to respond to your request promptly and professionally.

Email Support

[email protected]

Live Chat

24/7 Live Support Available

We generally respond to all privacy-related requests within 7 business days. Complex matters may take up to 30 days.

Safe Gaming

Your data is completely secure — join SS99 today

Enjoy Sports Betting, slots, bingo, and more under SS99's privacy policy. Protecting your data is our top priority.

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